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Privacy Policy

This Privacy Policy explains how Juice Box (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

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When you visit the Site, we gather certain information about your device, your interactions with the Site, and details necessary to process your purchases. Additionally, we may collect further information if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify an individual is referred to as “Personal Information.” Below, we outline what Personal Information we collect and the reasons for collecting it.

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Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.

  • Purpose of collection: To load the Site accurately for you and to perform analytics to optimize our Site.

  • Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor Shopify, and third-party services like Google, Facebook, and ShoutOut.

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Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose of collection: To provide products or services, process payments, arrange shipping, send invoices and order confirmations, communicate with you, screen for potential risk or fraud, and, if aligned with your preferences, provide marketing information related to our products or services.

  • Source of collection: Collected directly from you.

  • Disclosure for a business purpose: Shared with our processor wix, shipping automation software ShipStation, our logistics partner Safer Products, LLC, and for analytics with Facebook and Google.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the Personal Information you provide, such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s IP address, which helps us learn about your browser and operating system.

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Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and updates, including Checkout Reminders. Webhooks will trigger the Checkout Reminders messaging system.

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Minors

The Site is not intended for individuals under the age of 18 or 21, depending on regional regulations. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use wix to power our online store. You can learn more about how Shopify uses your Personal Information here: Wix privacy policy

  • We may share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

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